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Revenue               cycle  Revenue cycle management (RCM) is  Athenahealth,
             management                   the financial process, utilizing medical  Convergent
                                          billing   software,   that   healthcare
                                          facilities  use  to  track  patient  care
                                          episodes    from   registration   and
                                          appointment  scheduling  to  the  final
                                          payment of a balance.

             Pharmacy        Information  Assists  pharmacists  to  manage  the
             System                       medication process.


             Laboratory      Information  A laboratory information system (LIS)  Sunquest
             Systems                      is  a  software  system  that  records,  Information
                                          manages,  and  stores  data  for  clinical  Systems, SSC Soft
                                          laboratories.                          Computer


             Medical            Imaging  Tracking    billing   information   and  Softneta, eMedica
             Information System           radiology imaging.




            Security issues in healthcare

            Today healthcare industry relies a lot on technology solutions that are connected and accessible through
            the internet. These networks aide providers and payors in making a quick and efficient decision so the

            care can be provided with better efficiency. But we cannot oversee the fact that these technologies or
            networks are also making the healthcare industry a soft target for cybercriminals and hackers for wrong
            motives.



            What is at risk?

            Yes, you guessed it right, data. As mentioned in Table 1 there are various types of healthcare information

            systems that can be used by providers or payors to manage data of different entities. First, the key data
            in healthcare is of the patient which will include personal information such as name, address, social
            security number, contact details, date of birth and health data like illnesses and hospitalizations, allergies

            and adverse drug reactions, medications and dosing, surgeries, clinical data etc. Second, financial data
            i.e. bank account number, credit card details etc, which patients may have used to make payments using

            their credit cards or online banking etc. Third data regarding claims settlement with payors. Finally, it can
            be the Intellectual healthcare data regarding medical research, patents, etc.






            Cyber Defense eMagazine –June 2020 Edition                                                                                                                                                                                                                         88
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